Selected Work
A few engagements, told plainly: what was asked, what we did, and what changed.
A Support Assistant That Held Up in Production
A regional services firm drowning in repeat calls got an assistant grounded in its own help center — scoped in weeks, owned by the client.
A regional home-services company
Support lines buried under repeat questions while customer records lived in three systems
A third of routine questions resolved without a call; satisfaction steady; system owned by the client
From Spreadsheets to a Warehouse People Trust
A distributor with five versions of every sales number got one warehouse, nightly pipelines, and lineage anyone could follow.
A food distributor
Five versions of every sales number across spreadsheets, and no one able to say which was right
One trusted dashboard, hours returned weekly, and AI-ready data as a side effect
The Two-Week Assessment That Stopped a Bad Build
A training firm asked us to build a chatbot on messy data. We spent two weeks proving they shouldn't — and they thanked us for it.
A professional training firm
Wanted a custom course chatbot immediately, but learner data lived in four disconnected systems
A $60k build avoided, a data cleanup scoped honestly, and a client who came back